Reservation and Cancellation Policy for Pickle N Pins, LLC
1. Booking Windows
- Members: May book reservations up to 14 days in advance.
- Non-Members: May book reservations up to 7 days in advance.
2. Cancellation Policy
At Pickle N Pins, LLC, we strive to offer a seamless experience for all our guests. To accommodate everyone’s plans and ensure fair usage of our facilities, please review our cancellation policy:
Cancellation with No Penalty:
- Reservations for Pickleball, Padel, Krazy Darts, Duckpin Bowling, or Axe Throwing can be canceled up to 2 hours before the reserved time without incurring any penalty and will receive a full refund of the booking rate price.
Late Cancellations:
- Cancellations made less than 2 hours prior to the reserved time will result in the forfeiture of the payment.
Online Reservation Fee:
- Any online reservation fee paid at the time of booking is non-refundable, regardless of when the cancellation occurs.
Cancellation Procedure:
- To cancel your reservation, please contact us through the reservation portal. This is the only method to ensure your cancellation is processed correctly.
3. No-Show Policy
To ensure fairness and availability for all guests, the following policy applies:
No-Show Penalty:
- Members and non-members who fail to show up for their reserved time or cancel their reservation less than 2 hours prior to the reservation on more than 2 occasions within a 3-month period may be subject to penalties. These penalties may include, but are not limited to, suspension of booking privileges or additional fees.
- Free clinic no-shows are subject to a similar penalty after the first no-show instance.